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SMS Foundation UK

Supporting SMS families for a positive future

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We are a small charity that supports families living with Smith-Magenis syndrome (SMS)

Never feel isolated or alone. Call our helpline and leave a message: 0300 101 0034 (we aim to respond to messages within 48 hours).

Newly Diagnosed?

How We Help

boys with SMS on his tricycle
Young boy and mum with mobile zoo
bringing families together at our conference

We are a small charity that supports families living with SMS in the UK. As well as helping families that live with the syndrome we also work with and support a variety of professionals who treat, educate, and care for people with SMS. We help and support families and professionals in a variety of ways, including:

Activities and Events

Information and literature

Information & Literature

Emotional Support & Advice

New diagnosis support icon

Support for Newly Diagnosed

Professional Advice & Networks

Support research into SMS

Impact and Achievements 2022 – 2023

  • Responded to 153 enquiries from parents and caregivers, an 82% increase compared to the previous year.
  • Our three volunteers collectively spent an average of 60 hours per month addressing incoming enquiries.
  • Strengthened our membership and online presence by 10% in the past year.
  • Steady growth in website traffic and social media platforms. Facebook community grew to 2.7k followers with a 120% increase in reach over 12 months.
  • Delivered awareness and training presentations to four schools to help educators understand and accommodate the unique needs of students with SMS.
  • Successfully completed a comprehensive community survey with responses from over 100 families living with SMS.
  • Developed a 5-year strategy based on community feedback to address pressing needs.
  • Completed a rebranding effort, including a new logo, strapline, and updated vision, mission, and values.
  • Hosted nine interns in collaboration with institutions like Keele University, Aston University, and The University of St Andrews (ScotGEM).
  • Collaborated with another rare disease charity to share knowledge and experience.

Helping families

Our 5-year Strategy for a Positive Future

In early 2023, we took the initiative to conduct a survey among the caregivers of our SMS community to gather direct feedback on the issues and challenges they are facing. Over 100 people took part in the survey, and the insights we gathered have been key to understanding what their needs are and developing a strategy that effectively addresses them. The survey revealed some eye-opening results, including the following statistics: 

some of the results in our community survey
A selection of impact graphics from our 2023 Community Survey

In response to these findings, we have developed a five-year strategy aimed at addressing these challenges, focussing on the following key initiatives:

  1. Prioritising community needs 
  2. Knowledge enhancement 
  3. Building collaborative networks 
  4. Strengthening our team 
  5. Growing our supporter base 
  6. Ensuring sustainability 
  7. Enhancing engagement and branding 

Impact and Purpose Theory of Change

Our purpose is to improve the quality of life of everyone living with SMS through awareness, understanding, and a supportive community. We aim to achieve this by ensuring that every person with SMS is surrounded by caregivers and professionals who are well-equipped and empowered to meet their unique needs.  

SMS Foundation Theory of Change and Impact infographic
SMS Foundation UK – Impact and Purpose Theory of Change Infographic

Programme and Project Delivery

Our charity is proud to be small and agile. Over the next five years, we have developed a flexible schedule of programme delivery that is prioritised based on our current finances, resources, and ambitions for growth.

Programme Delivery for SMS Foundation infographic
Agile programme delivery over the next five years

Programme Budgets

Our adaptability allows us to prioritise and execute programmes and services while being mindful of our financial constraints. We are dedicated to making the most out of our resources, ensuring that funds are utilised in a way that positively impacts our beneficiaries and creates meaningful change in our community.

Programme budgets for next 5 years
Estimated budgets for delivery of projects and programmes over the next five years

As a small charity, we understand that adaptability is crucial in the dynamic landscape of the third sector. There may be occasions where external factors or unforeseen circumstances require us to adjust our timelines for project delivery.

We are committed to being responsive and flexible in such situations, as our ultimate goal is to ensure the successful implementation of our projects and services for the benefit of our community. We believe that being adaptable allows us to effectively navigate challenges and seize opportunities that arise along the way, while staying true to our mission and values. Our focus remains on delivering meaningful impact while remaining accountable to our stakeholders.

Download the full five-year development strategy document (pdf)

How You Can Support Our Work

Donate

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Fundraising & Events

Volunteering

Corporate Support

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SMS Foundation UK logo

Never feel isolated or alone. Call our helpline: 0300 101 0034

Please note: This is an answer phone service that will alert us as soon as a message is left. A member of the team will call you back as soon as possible – we aim to respond to messages within 48 hours.

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Registered UK Charity (CIO) 1186647

Scottish Charity (SCIO) SC050921

Registered with the Fundraising Regulator

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