Becoming a DWP Appointee

Some young people with SMS are not able to manage money or apply for benefits by themselves. When this happens, a parent or carer can be authorised to act for them. This is called being a DWP appointee.

A DWP appointee is legally recognised by the Department for Work and Pensions (DWP) to handle benefit claims and payments on behalf of someone who cannot do this independently. It ensures that a disabled young person still receives the financial support they are entitled to.

When is a DWP Appointee Needed?

An appointee may be needed if a young person cannot safely or independently:

• understand benefit applications or assessments
• manage money or bank accounts
• communicate their support needs
• make decisions that affect their welfare
• respond to official letters or report changes

This is common for many young people with SMS, particularly when there are learning disabilities, communication difficulties, impulsive behaviours, or safeguarding needs.

A DWP appointee can be useful at any age, but it is especially important at 16–18, when young people may start receiving Personal Independence Payment (PIP) or Universal Credit (UC) in their own name.

What Does an Appointee Do?

A parent or carer who becomes an appointee takes on the responsibility to:

• apply for benefits on behalf of the young person
• provide evidence for assessments
• receive letters and communicate with DWP
• report changes in circumstances
• manage benefit payments for the young person’s needs

Benefit payments still belong to the young person, but the appointee manages them for their benefit.

How Do You Become a DWP Appointee?

You can request appointeeship by contacting the DWP. They will usually:

1. arrange a phone or in-person appointment
2. check whether the young person can manage their own claim
3. confirm approval in writing

If you are already an appointee for PIP, you typically only need to confirm your role again when applying for Universal Credit. The process is usually quicker with existing evidence.

Summary

A DWP appointee allows a parent or carer to take control of benefit claims for a young person who cannot safely manage them. This protects their financial rights and ensures they receive the support they need, particularly when moving to PIP or UC at 16–18.